REGARDING CUSTOMER INFORMATION

At Army Quy Nhon Hotel, we recognize that it is not only our professional responsibility but also a fundamental principle of our business to properly use and protect the privacy of all personal information collected from our guests.

To prevent the theft of your personal information and protect against any unauthorized access, we have established reasonable and commercially sound steps to safeguard and manage the personal information you choose to provide.

1. Purpose and scope of the collection

The main data collection on armyquynhonhotel.com includes: Customer's name, phone number, and address. This information is required from members to be provided to armyquynhonhotel.com for support and booking confirmation.

Members are solely responsible for the security and safekeeping of any services that use their personal information. Furthermore, members are responsible for promptly notifying armyquynhonhotel.com of any illegal use, misuse, security breaches, or third-party data breaches so that appropriate action can be taken.

2. Scope of information usage

The company uses the information provided by its members to:

• Providing services to members
• Send notifications about information exchange activities between members and armyquynhonhotel.com
• Prevent activities that harm members' accounts or activities from impersonating members; contact members and resolve issues in exceptional cases.
• Personal information of members is used for no other purpose than to confirm and contact them regarding transactions at armyquynhonhotel.com.

In case of legal requirements: The company is responsible for cooperating and providing members' personal information as requested by judicial authorities, including the Public Prosecutor's Office, courts, and public security agencies, if the investigation relates to certain legal violations by the customer. Furthermore, no one has the right to infringe upon members' personal information.

3. Information retention period

Members' personal data will be retained until the member requests its deletion; otherwise, it will be protected.

4. Address of the organization that collects and manages personal information.

ThaiBinh Seed Trading and Service Company Limited

No. 36 Quang Trung Street, Tran Hung Dao Road, Thai Binh City.

Phone: (0227) 657 8899 | Email: info@armyquynhonhotel.com

5. Means and tools for users to access and edit their personal data.

Members are free to check, update, modify, or delete their personal information by requesting armyquynhonhotel.com to do so.

Members have the right to submit complaints about sellers to the administration of the website armyquynhonhotel.com. Upon receiving this feedback, armyquynhonhotel.com will verify the information, and if the member's complaint is found to be true, depending on the severity, armyquynhonhotel.com will promptly provide a solution.

6. Commitment to protecting customer information

armyquynhonhotel.com is committed to absolute information security in accordance with armyquynhonhotel.com's privacy policy. The collection and use of each member's information will only be carried out with the member's consent, except where otherwise stipulated by law.

We will not use, transfer, distribute, or disclose any personal information about users to third parties without the member's consent.

In the event that the server storing members' personal data is attacked resulting in data loss, armyquynhonhotel.com will be responsible for notifying the relevant authorities for investigation and timely action, and informing the affected members.

We ensure the absolute security of all online transaction information of our members, including digital certificates and account information on armyquynhonhotel.com.

The management of armyquynhonhotel.com requires individuals registering as members to provide complete and relevant personal information such as: Full name, contact address, phone number, and to be responsible for the legal validity of this information.

The management of armyquynhonhotel.com is not responsible for and will not address any complaints related to a member's rights if it is found that all personal information provided by the member during initial registration is inaccurate.

COOKIES

1. What are cookies?

Cookies are small text files or pieces of information stored on your computer or mobile device (such as a smartphone or tablet) when you visit our websites. A cookie will typically contain the name of the website from which it came, the cookie's "lifetime" (i.e., how long the cookie will remain on your device), and a value (usually a unique, randomly generated number).

2. What do we use cookies for?

We use cookies to make our websites more user-friendly and to better tailor our websites and products to your preferences and needs. Cookies can do this because websites can read and write these files, allowing them to recognize you and remember important information that will help you use the website more conveniently (for example, by remembering your preferences). Cookies may also be used to help speed up your future activities and experiences on our websites. We also use cookies to compile aggregated, anonymous statistics that allow us to understand how users use our websites and help us improve the structure and content of our websites. We cannot personally identify you from this information.

3. What types of cookies do we use?

Two types of cookies can be used on websites, known as “session cookies” and “persistent cookies”. Session cookies are temporary cookies that remain on your device until you leave the Website. Persistent cookies remain on your device for even longer, or until you manually delete them (the length of time a cookie remains on your device will depend on the duration or “lifespan” of the specific cookie).

Third-party cookies: We also use a number of providers who may place cookies on your device on our behalf when you visit our websites to enable them to provide the services they offer. If you would like more information about these cookies, as well as information on how to opt out of receiving them, please see their privacy policy.

4. What cookies do we use?

Below, we list the different types of cookies that may be used on WMC websites. Please note that to the extent that information collected through cookies constitutes personal information, the provisions of the Privacy Policy will apply and supplement this Cookie Policy.

• Essential Cookies

Essential cookies are crucial and necessary for the Website to function, allowing you to navigate and use the services and features. Without these cookies, the Website would not function as smoothly as you would like, and we would not be able to provide the Website or certain services or features that you request.

• Session Cookies are used to maintain the state of the application. They can be managed by accepting/denying them through browser settings.
• Load Balancing – Cookie Load balancing is used to distribute assets globally and lighten server load. They can be managed by accepting/denying them through browser settings.
• User ID – User ID cookies are used to ensure that users only see their own information. They can be managed by accepting/denying them through browser settings.
• Security – Security cookies are used for security control and testing. They can be managed by accepting/denying them through browser settings.
• Preferred cookies:

Cookies are used to collect information about your choices and preferences and to allow us to remember your language or other local settings and customize the website accordingly.

• Language – Language cookies are used to store the language the user has selected and to display the correct options. They can be managed by accepting/denying them through browser settings.
• Location – The user's approximate location (city, state, country, postal code) is determined by the retained IP address to automatically select the appropriate country and display retailers and show dates in the area. These can be managed by accepting/rejecting them through browser settings.
• Mobile – If the user is viewing the Website on a mobile device, cookies are set to indicate whether the primary website has been selected (i.e., the device has Flash enabled) or whether the website is not Flash-enabled for mobile devices. This is managed by accepting/rejecting cookies through browser settings.
• Reference pages – Reference pages are documented to better understand user preferences. They can be managed by accepting/rejecting them through browser settings.
• Recent Visits and Activity – The most recent visit and activity date and other information are recorded so that users can be provided with updates on what has changed on the website since their last visit, and to better understand user preferences. These can be managed by accepting/rejecting them through browser settings.
• Recently viewed videos – The date and title of recently viewed videos are recorded to better understand user preferences. These can be managed by accepting/rejecting them through browser settings.
• Flash Cookies – Flash cookies are used to enable playback of audio and video content. They can be managed by accepting/denying them through browser settings.
• Page History – Page history cookies are used to track the sequence of pages a user has visited. If a user receives an error message while accessing the website, cookie information will be saved to a log file for reporting and resolving the error. These can be managed by accepting/denying notifications.
• Social plugin tracking cookies
• These cookies are used to track members [and non-members] of social media networks for market research analysis and product development.
• Facebook cookies are used to track Facebook members [and non-members] for market research and product development. They can be managed by accepting/denying them through browser settings.
• Analytics cookies – Analytics cookies collect information about your use of the Website and allow us to improve how it works. For example, analytics cookies tell us which pages are most frequently visited on the Website, help us record any difficulties you encounter with the Website, and tell us whether our advertising is effective. This allows us to see overall usage patterns on the Website, rather than individual usage patterns.
• Google Analytics Cookies: Google Analytics collects aggregated statistical data to improve the presentation and navigation of the website. Google supplements aggregated data with demographic and interest information so we can better understand our visitors. These can be managed by accepting/denying them through browser settings.
• Adobe Omnatio – Analytical Cookies: Adobe Omnatio collects aggregated statistical data to improve the presentation and navigation of the website. These can be managed by accepting/denying them through browser settings.
• Cookie marketing

Advertising cookies are used for marketing purposes.

• Advertising – Provides behavioral/objective ads. These can be managed by accepting/opting them through browser settings.
• Market analysis – Conduct market analysis. This can be managed by accepting/rejecting it through browser settings.
• Campaign/Promotion – Measure the effectiveness of the campaign. These can be managed by accepting/rejecting them through browser settings.
• Fraud detection – Detects click fraud. These can be managed by accepting/denying through browser settings.

5. How do I manage cookies?

Although most internet browsers are initially set to automatically accept cookies, most allow you to change settings to block cookies or to notify you when cookies are sent to your device.

In addition to the options provided above, you can reject, accept, or delete cookies from the Website at any time by enabling or accessing the settings on your browser. Information on the procedures to follow to enable, disable, or delete cookies can be found on your internet browser provider's website via your help screen.

Please note that if cookies are disabled or deleted, not all features of the Website may function as intended; for example, you may not be able to access certain areas of our Website or you may not be able to receive personal information when you visit the Website.

If you use different devices to view and access websites (e.g., computers, smartphones, tablets, etc.), you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.

If you want to clear all the cookies left behind by the websites you've visited, you can find third-party websites that clean up tracking cookies.

These third-party websites are not under our control, and we make no representations or warranties regarding them. If you decide to access these third-party websites, we recommend that you review the respective terms and conditions and privacy policy of any third-party website before using it.

6. Pixel card

Some pages you visit on the Website may also collect information through the use of pixel tags (also known as clear GIFs) which may be shared with third parties directly supporting our advertising and website development activities. For example, website usage information about visitors to our website may be shared with our third-party advertising agencies to better target internet banner ads on our website. However, information collected through the use of these pixel tags is not personally identifiable, although it may be linked to your personal information.

7. Contact us

If you have any questions about this Cookie Policy, please contact us at info@armyquynhonhotel.com

Please note that email communication is not always secure, so please do not include credit card information or sensitive information in your emails to us.